✦ Contact

Say hello.

Questions about an order, a custom arch or a white-glove install? Send us a message and we'll reply by email.

Prefer email? Write to us at inquires@party-box-usa.com.

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Quick answers

  • When will my kit arrive? Kits ship in about 5–7 days with free US shipping. Expedited is available at checkout. See shipping.
  • Something missing or damaged? Tell us within 7 days of delivery with a photo and we'll make it right. See returns & refunds.
  • How many balloons do I need? Use the free balloon arch calculator.
  • Press? Our press kit has logos, photos and fast facts.